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Time Zone Issue in IFS Cloud

  • July 9, 2025
  • 3 replies
  • 175 views

Chamath Kuruppuarachchi
Hero (Partner)
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Hi All,

I have an issue on the time zone issues, server is located in UK but when I perform the activities transactions are registered in a different time zone. 

I am maintaing the same time zone in Site level as well. 

Is there any reason why I am seeing this behavior? is there other places that I need to verify.

 

Much appreciate the support.

3 replies

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  • Do Gooder (Partner)
  • August 3, 2026

Hi ,

 

Did you managed to resolve this , I am getting same issue .


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  • Hero (Employee)
  • August 3, 2026

Check the Technical Documentation library, Development section for additional information on Entity.  There is a description of how timestamp values of an entity may be set to display with time stamp of a desired time zone.  

For 26R1 this documentation is found as follows:

     Technical Documentation  »  Development  »  User Interface  »  IFS Cloud Web Development  »  IFS Cloud Web Component Reference  »  Projection Controls  »  Entity

For 25R2 and earlier releases the navigation path to this page is nearly the same, except where “Development Guide” is used instead of “Development”

For any release, note the sections of this page for Additionaltimezones and Displaytimezone.

In addition to these attributes for the entity (entities) relied on by a page of interest, also take note of the timezone / timestamp values used at the database level of your IFS Cloud environment.


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  • Hero (Employee)
  • August 3, 2026

Also - at a more basic level, the Technical Documentation’s page in Solution Manager  » Time Zone Support touches on this same topic (in 26R1 Technical Documentation)