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Question

The part catalog record has already been changed

  • Jul 1, 2024 9:31 AM UTC
  • 2 replies
  • 133 views
Hero (Customer)
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Hello.

By updating a part catalog, I have the following error message :

the part catalog record has already been changed. please refresh the record and reenter your changes

 

Is that a native IFS error message? What can we do when such an error occurs? I have the same error by updating the record via sql developer. By refreshing the record, I saw no update.

Thanks

    2 replies

    Superhero (Employee)
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    • Pilar Franco
    • Superhero (Employee)
    • Jul 1, 2024 10:06 AM UTC

    Hi @romsar ,

    Check in the debug console if there is any sql event action being called and executed. Perhaps that is the process causing the change after your update.

    Regards,

    Pilar

      Hero (Customer)
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      • romsar
      • Author
      • Hero (Customer)
      • Jul 2, 2024 7:19 AM UTC

      Hello @Pilar Franco 

      A workmate deactivated a custom event and we have got no error message.

      Strangely :

      1. the event exists for months but it was working fine until this error message
      2. the custom event makes a deferred call
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