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Question

Some tabs in the "Client" screen are not displayed

  • August 22, 2022
  • 2 replies
  • 102 views
T
Hero (Partner)
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  • TheoB
  • Hero (Partner)
  • 161 replies

Hello,

For some of my users, these tabs are not displayed: 


I know it's a rights issue because by giving them all the rights, there is no more problem.
By assigning all the rights on the corresponding presentation objects, the problem is still present.

Thanks in advance for your help! 

    2 replies

    N
    Hero (Employee)
    Forum|alt.badge.img+11

    Hi @TheoB, for one of those users, try disabling personal profile and base profile separately from the create user window (Attached an example). If disabling a particular profile worked, then the issue is with a corrupted profiler node - which you will need to clear out afterwards. Please check.

    - Nalaka -
    T
    Hero (Partner)
    Forum|alt.badge.img+13
    • TheoB
    • Author
    • Hero (Partner)
    • 161 replies
    • August 22, 2022

    Hi @Nalaka Samarasinghe ,

    I tried to disable the personal profile and the basic profile, and I still have the same problem.
    Thanks for your help!


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