Question

Setting more than one e-mail address in property E-mail of a Report rule

  • 21 October 2021
  • 1 reply
  • 163 views

Userlevel 1
Badge +3

I created a report rule to send email to the AR contact.

For the action property E-mail (Action Type = Preselect property) I wrote a Select query to fetch the AR contact’s e-mail address. When the Select query results out more than one e-mail address when there are more than one AR contacts, (or When I give two e-mail addresses separated by a semi colon ; ) ,the report rule is taking only the first e-mail address while it’s executing.

Is there any possibilities to get more than one e-mail addresses while the report rule is executing?

 

 

Any help would be appreciated.

Thank you!


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1 reply

Userlevel 7
Badge +31

Hi @Tharani Gnanasegaram,

This could be either a bug or a limitation in Report Rule framework. However, you can have two actions for the two email addresses as a workaround. 

Hope this helps!