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Question

SE_UNAUTHORIZED error message when login ScanIt with wadaco - user

  • September 22, 2026
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I keep getting the error "SE_UNAUTHORIZED" message "Insufficient priviliges" Internal:2

I have checked community articles "https://community.ifs.com/warehouse-data-collection-wadaco-252/ifs-cloud-scan-it-app-logging-error-54056?tid=54056&fid=252"

and "https://community.ifs.com/ifs-cloud-mobile-apps-388/ifs-cloud-mobile-apps-for-ifs-cloud-25r2-ga-release-63966?tid=63966&fid=388"

 

Checked following in general:

Scanit is active and allows multiple devices. The wadaco_mobile_user is entered in Security Group and is under Security group "ScanIt". SiteVirtual is available with actions create, update and delete.

In the projections Action Grant only the InitUserSession is on 'No'. The security cache was cleared. SiteVirtual error message pops-up when logging in with IFSAPP user.

 

Checked by item:

1. Basic connection for login

2. ScanIt applicaiton

3. IAM authentication

4. Permission sets for user

5. ScanIt Security Group

6. Mobile App User

7. Device registration

8. Initialisation (Sync Tasks)

9. Moble Apps User logs

10. Synchronized entities

11. Synchronization rules

12. Entity Details

 

13. Data Collection User Group

14. Data Collection Menu

15. Data Collection Menu (Valid)

16. Start_Picking configuration

17. User access on Start_Picking

18. User Group Access on Start_Picking

19. ScanIt Lobby

20. Users & Devices

21. Grouped Push

22. Login Events

23. Second ScanIt login

 

 

 

Found to be evaluated:

1          START_PICKING configuration 2 is on Editable

            •           Not yet released.

2.         In projections action grant the InitUserSession is on 'No'

             •   Unknown if this entry should be on 'Yes' and how to do that.

3.         Second Scan It-login gives SE_UNAUTHORIZED

            •           despite correct mobile registration & succesfull first initialization.

4.         No new Mobile App User Details-log upon error

            •           error seems to arise before the normal mobile-app logging.

5.         No clear IFS_aurena_native LOGIN-event visible in Login Events

 

This is on 25R1 SU15

Google Pixel 8a with Android version 17

Getest met ScanIt app (android) from Play Store version '25.11.1639.0' & 26.9.4708.0 (Pro)

 

Any ideas how to solve this ‘SE_UNAUTHORIZED‘ error?