Question

RMB Grayed (Ghosted) Out

  • 27 April 2020
  • 1 reply
  • 439 views

Userlevel 1
Badge +3

A user has access to Manufacturing > Shop Order > Order > Shop Order, tabs "Material" and "Operation".  He also has access to the Manufacturing > Shop Order > Operation Analysis > Shop Order Work Guidelines screen.  If he does a RMB on a line item in the first screen’s “Material” tab, there is an item “Work Guidelines ...” to make it easy to navigate between the two screens.  For him, it’s grayed (ghosted) out, so he can’t select it.  The same is true for the “Operation” tab: the RMB item is there, but grayed out.  This is NOT a custom RMB, so there isn’t a presentation object to grant permission to.  Is it possible to grant permission to use an IFS native RMB menu item?  If so, how?  Please note that he can see and use both the source and destination screens, so the problem is with the button itself.


1 reply

Userlevel 7
Badge +28

These can be tricky to sort out, and yes, the context menu RMBs are separate grants to just the underlying screens.  You have to locate the call that needs to occur from the menu and grant that separately or grant all missing items in the tree - usually best if you can do it with a user or IT person who has full function.  Use the debugger and trace the calls.  I think you are looking for this one:

 

 

It should pull in this form view

From the operation tab, it is named slightly differently, but I think you are trying to get to this one.

 

 

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