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Question

Rest API for SNOW

  • October 5, 2026
  • 1 reply
  • 87 views
Do Gooder (Customer)

Hi,

Is there any option to access SNOW cases through a REST API?

Our team manages a large number of Unified Support cases, and we would like to automate some activities to make our work more efficient and process the cases faster.

Has anyone implemented a similar integration or automation? If so, could you please share any available documentation or recommendations?

Thank you.

1 reply

BFranks
Do Gooder (Employee)
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  • BFranks
  • Do Gooder (Employee)
  • October 13, 2026

Thank you for the question, and for explaining how your team works. Managing a large volume of Unified Support cases is exactly where efficiency matters, and it’s great to see you looking for ways to work smarter.

We don’t offer REST API access to our support case system for customers, and we have no plans to offer it at the moment.

We’ve registered your request and will use it to help guide our future planning. Understanding how customers want to work with IFS Support is valuable to us, and we appreciate you taking the time to share it.

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