Hi @MitDenukN,

Have you followed the guide on adding external images? Below link is for Apps10 but it should be the same for Apps8 as well.

Working with Images (ifs.com)

Regards,

Damith

Hi @dsj , Thank you very much for the shared information.

The user was able to make it work.

He has done 2 changes;

1. change the image from JPEG to PNG
2. rename the image from NOV_CPS_FGS_Logo 002 to a name without spaces and numbers.

As report designer compatible with  gif, jpeg, or png , I think first change might not impact for this.

We didn’t notice this strange name earlier and think this could be the reason for the issue.
Is there any recommended naming convention that can be used with images?

Hi @MitDenukN 

If you check the j2ee logs you may find more details about what caused the error with loading image. When adding non-logotype images, there are not many rules. Only thing to keep in mind is to add the image in report_designer_graphics\<module_name>\<reprot_id>\ location for runtime support in Apps8.

Cheers!
Damith

Hi @dsj, I think j2ee logs can be find in the application server. If not could you please let me know the location as well?
Thank you again