+15Hi All,
This is in Apps08 and the user has updated company logo in the header and has added a new image for footer as well. When he order the report, he can see the new company logo but not the footer.
Is this because that image is taking too much space?
Can I have some ideas to check this issue?
Thank you.
Best answer by dsj
Hi
If you check the j2ee logs you may find more details about what caused the error with loading image. When adding non-logotype images, there are not many rules. Only thing to keep in mind is to add the image in report_designer_graphics\<module_name>\<reprot_id>\ location for runtime support in Apps8.
Cheers!
Damith
+22Hi
Have you followed the guide on adding external images? Below link is for Apps10 but it should be the same for Apps8 as well.
Regards,
Damith
+15Hi
The user was able to make it work.
He has done 2 changes;
As report designer compatible with gif, jpeg, or png , I think first change might not impact for this.
We didn’t notice this strange name earlier and think this could be the reason for the issue.
Is there any recommended naming convention that can be used with images?
+22Hi
If you check the j2ee logs you may find more details about what caused the error with loading image. When adding non-logotype images, there are not many rules. Only thing to keep in mind is to add the image in report_designer_graphics\<module_name>\<reprot_id>\ location for runtime support in Apps8.
Cheers!
Damith
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