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We have EDI orders coming in for a specific site (1S).  The customer is setup to receive  the ORDERS message.  The orders are hitting the Connect server and I can see the 850 XML file from the Explore Application Messages screen as it shows the message was posted to queue IN1 and Finished successfully.  However, the order does not show up in the Incoming Customer Order screen.  In the Connectivity Inbox Message, it shows the order was “Rejected” but does not give an error message as to why it was Rejected.  Has anyone else experienced this issue or know the cause?  

 

Hi,

A possible cause for this problem could be he message ID in the incoming customer order already existing. If that is the problem, increasing the next sequence number beyond what was used and reprocessing all the messages could solve the issue.

/Savinda

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