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Purchase Authorization - My Next Step error

  • Nov 3, 2025 11:02 AM UTC
  • 4 replies
  • 101 views

AELDENISE
Sidekick (Customer)
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We have put in Update 28 to our 2 test environments.  We have found that the Purchase Order Authorization screen > View Only My Next Step generates an error for authorised users. 

If you are not an authoriser and therefore have nothing to authorise there is not an error.

If you are an authoriser you get an ‘insufficient privileges’ error.

Any ideas?  Is this another known bug in Update 28 that we have not been told about.

PS - 2.0 folder has been deleted

 

4 replies

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  • Hero (Partner)
  • Nov 3, 2025 11:59 AM UTC

We have put in Update 28 to our 2 test environments.  We have found that the Purchase Order Authorization screen > View Only My Next Step generates an error for authorised users. 

If you are not an authoriser and therefore have nothing to authorise there is not an error.

If you are an authoriser you get an ‘insufficient privileges’ error.

Any ideas?  Is this another known bug in Update 28 that we have not been told about.

PS - 2.0 folder has been deleted

 

Hi,

Difficult to diagnose accurately without seeing your environment, but I suspect as part of Update 28 a new database object has been introduced that the screen now uses, and your permission set used by Authorisers need this new object adding in for it to work correctly for end users. 

Regards

John
 


AELDENISE
Sidekick (Customer)
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  • Author
  • Sidekick (Customer)
  • Nov 3, 2025 3:29 PM UTC

 

Hi John,

Perfect!  Wish I’d thought of that. 

Thank you, all solved.

Regards,

Denise


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  • Superhero (Partner)
  • Nov 5, 2025 9:20 AM UTC

There are a lot of changes on Presentation Object area if You we apply new Update. This is common IFS Admin activity to add missing access rights.


AELDENISE
Sidekick (Customer)
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  • Author
  • Sidekick (Customer)
  • Nov 5, 2025 9:26 AM UTC

Hi   Piotr ​@knepiosko , yes that is a point.  I realise that for this particular delivery I did not get sent a list of the Presentation Object changes once it had been deployed.  I will make a note to ensure I get the documentation next time.  Thanks