Hi,

It probably means that if you are trying to preview/print a Report Designer layouts, then the xml data is not found for that result key.

If you are printing from the report archive, check the xml_report_data_tab for the result key and check if there is an entry in the table and if the XML is there in the data column.

If you are reprinting from print manager, you will have to find the result key and do the above. To find that, query the print_job_tab or print_job_content_tab for the print job id and find the result key.

Hope this helps.

Regards,

Chanaka

The problem is that when i print (a report) to logical printer it appears in print queue and report archive but the status stays waiting and when i try to print again it says that there is already a print job (wait until it finishes), but after even 24 hrs the job is still in the queue and not completed. And in the report archive window the checkbox (Printed) is not checked because the queue is waiting. How can this be fixed? 

It is fixed now. The problem was with the Queue. the jobs were going into the wrong Queue. Thanks for the responses.