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Print order confirmation slow to open print options

  • Jan 27, 2024 9:30 PM UTC
  • 1 reply
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Hi,

When I click SHARE->PRINT ORDER CONFIRMATION en my production environment, it takes 15 seconds to open de print option screen and even more if I chose to preview.

I did the same validation on TEST environment, and it is almost instantaneous. I am short of ideas, disabled all rules, disabled custom field options, use custom configuration. I even add one me ifsapp-reporting and ifsapp-client containers. Nothing changes. 

It seems there is something wrong with customer order screen (metadata).

IFS Cloud Web version: 23.1.5.20230907071950.0

IFS OData provider version: 23.1.5.20230906081606.0

 

 

Best answer by gianni.neves

Need to pay attention to custom fields add into the report.

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  • Author
  • Hero (Customer)
  • Answer
  • Apr 23, 2025 2:27 PM UTC

Need to pay attention to custom fields add into the report.