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Hi all,

I’m having an issue with lov list filter for the “Find” page for the New Request (24R1)

With the page designer it is working fine dinamically; this is, when the first level is chosen, then the second level it is filtered based on the ParentId (1st level, CustActivityType Id) and so on.

 

But, when I’m applying the same logic for the “Find” page it is not working as expected (New Request)

Clickin on the “Find” it will open the “Find page”
It should be shown a list of values (base on the parentId, CustActivityTypeId)

If I’m hardcoding the value it works, but of course this is not the solution.

 

Thanks

@Eleazar_AyaviriCarrillo did I understand correctly that you’re expecting to see the same LoV filters apply on the Find page?

If so, what you seek will not work because the Find page is a Framework page whereas the Page Designer configurations only apply to functional pages like Service Catalog.

Put another way, your LoV filter applies to an LoV called “Service Catalog Lov List” and will be visible where that is used, such as the Service Catalog page. The Find page on the other hand shows all the accessible data for the fields you want to search on.

Best regards,

Rukmal

@Eleazar_AyaviriCarrillo did I understand correctly that you’re expecting to see the same LoV filters apply on the Find page?

If so, what you seek will not work because the Find page is a Framework page whereas the Page Designer configurations only apply to functional pages like Service Catalog.

Put another way, your LoV filter applies to an LoV called “Service Catalog Lov List” and will be visible where that is used, such as the Service Catalog page. The Find page on the other hand shows all the accessible data for the fields you want to search on.

Best regards,

Rukmal

Hi @Rukmal Fernando ,
thank you for your answer.
I will like to say that with the Find Page (as you can see in the last screenshot) I was able to create the filter hardcoding the value, so I think it is possible to make the same filter but it seems the syntax is not correct or the value is not being retrieved correctly.

Do you have any other suggestion on how can I make this work?
Thank you in advance
 

@Eleazar_AyaviriCarrillo I’m afraid I don’t have any other suggestions, and I hope someone else can shed some light here.

Best regards,

Rukmal

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