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Outbox messages not getting transferred

  • 22 May 2020
  • 4 replies
  • 787 views
I
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Dear All,

 

Does anyone has any idea about outbox messages which are in Released status. They should be transferred after some time but they are stuck in Released status, when I am checking the message line they are coming in Posted and no error is coming.

I checked the connectivity setting in system parameters for outbox and inbox process. Both are On.

I checked the setup connectivity, i did the setup for installation site still no luck. 

Please advice what else we can do.

 

Thanks

IP

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Best answer by Tharindu 22 May 2020, 04:34

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4 replies

Tharindu
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Your message has the “Receiver” as connect which might not be correct with the media code MHS. You can change the “Receiver” to some thing else and make sure that you enter that receiver in “Message Receiver” tab of the setup with a SITE which should pick your messages.

 

If the media code is “INET_TRANS” then the process is bit different as well.

 

 

S
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Userlevel 7
Badge +21

Hi @ifsplayer ,

Which application version are you using? based on the version, you might need to check the batch server service is running or the batch queue (advanced Queue process) is up and running.

Cheers,

I
Rank

Hi Sajith D,

 

Thank you for your reply.

 

Could you please guide me how to check the batch queues. My version is Apps 10 UPD 6.

 

Cheers

IP

S
Rank
Userlevel 7
Badge +21

Hi @ifsplayer ,

You can check the status of the queues as below in Apps10.

 

 

Cheers

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