Hello!

I’m pretty new to using assystMe and I had a question about how the Keywords work in the Service Designer. I’m running into an issue where the keywords aren’t helping me locate the correct service offering when searching within assyst.

I was reading into “The Keywords Tab” section of the wiki page
(here: https://wiki.axiossystems.com/assyst11-8Wiki/index.php/The_Offerings_Details_Panel_of_the_Service_Designer#The_Keywords_Tab)
and it mentions that either the Business Description or Keywords should match the search input. I’ve even tried adding the term directly into the description, but the offering still doesn’t appear in the results. Am I misunderstanding how this search is supposed to work? Or is there a specific format/step I might be missing when setting up the keywords for offerings?

Any help or tips would be greatly appreciated! 

Thanks