Question

Not the same number of fields, from one environment to another

  • 26 November 2021
  • 6 replies
  • 66 views
T
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Hello,

In the "External Supplier Invoice Parameters" screen, in two IFS environments of the same UPD, I can't find the same number of columns.
Indeed, I find these two fields in one environment, but not in the other :

 

Is there a parameterization to be done to add these two fields?

Thank you for your help! 

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6 replies

S
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Userlevel 7
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Check to see if you have custom objects enabled in both environments.  It doesn’t seem like those fields are standard fields.  Check the view that you are looking at, RMB > Properties > Custom Objects (tick box).  It will require reloading the custom objects or restarting IFS.

T
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Hi @ShawnBerk,

This is not a custom field unfortunately. No custom field has been created for this logical unit.

Randini Jayasundara
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Hi @TheoB 

These 2 parameters were introduced via patches in UPD8 and UPD11.

Used Default Currency Code - UPD8 - Solution ID 275342

Disregard Gross Amount Differences - UPD11 - Solution ID 287777

Best Regards, Randini
P
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Userlevel 3
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Hi @TheoB 

 

This might be an issue with the user profiles.

You can verify this by following below steps.

  • Log into the application and go to the ‘Create user’ window.
  • Then search for the user id of the logged user (identity = user ID).

Figure 1:User profile

  • Click on the ‘User Profile’ under ‘User Setting’ navigation tab.
  • You can see the user’s Personal Profile and the Base profile.
  • Disable both of them by clicking on ‘Enabled’ > checked the tick box ‘Disable Personal Profile’ in the setting dialog> ok > save.

    Figure 2: disable the profiles

  • Refresh the dictionary and Security server cache.

Figure 3: Refresh Server Cache window

  • Restart the application.
  • Check whether the mentioned fields can be seen now.

 

By this way you can check whether this issue is due to the user profile.

If this issue is related to the that, then you have to further check the on the exact entry in either base or user profile that causes for this.

 

Thanks & Regards,

Sameera.

Randini Jayasundara
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Sorry just noticed it’s the same UPD. My mistake

Best Regards, Randini
T
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Userlevel 5
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I will try to deactivate the profile, I will get back to you if it still doesn't work. 

Thank you all for your answers!

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