Hello,
i need help.
We start logging from SSO. Currently, we can log in via AD to IFS by entering credentials, e.g. user @ local and password. When we run SSO, we get error 400 when logging in. Attached is a screenshot with the error. Where to look for the cause?
Best answer by Yasas Kasthuriarachchi
Hi
If SSO never worked then it should have been a fault at installation or configuration setup.
Its likely that there have been a issue or difference in setting up SSO as per guidelines. Have you followed directly as per : Achieving Single Sign-On behaviour in IFS Technical Documentation ?
Also refer KBA : What are the prerequisite checks that should be noted regarding SSO Authentication ?
Best Regards,
Yasas
+30Hi
Could you kindly let us know the following;
(1) Is this for a single user or all SSO users ?
(2) Since when did this happen and when did SSO work fine last ?
(3) Have there been any configuration changes or updates on the system ?
(4) Can you login to Aurena client without issues ?
+30Hi
If SSO never worked then it should have been a fault at installation or configuration setup.
Its likely that there have been a issue or difference in setting up SSO as per guidelines. Have you followed directly as per : Achieving Single Sign-On behaviour in IFS Technical Documentation ?
Also refer KBA : What are the prerequisite checks that should be noted regarding SSO Authentication ?
Best Regards,
Yasas
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
