Skip to main content
Solved

Lobby Image - Black Cross in the Middle

  • July 11, 2023
  • 3 replies
  • 181 views

Forum|alt.badge.img+5

Hi All,

 

We  created a lobby image element , value to these images is passed through a URL.
But in lobby I’m getting a black cross mark on the middle of  image as shown in attachment. when  put cursor on that image it shows ‘Can’t access image location’. when i open it separate window i can see it without black cross. Could anyone help me to  fix this?

Thank You

Saradha

Best answer by L-PINTA

I can't quite remember why, but I have a note to myself that says: "Do not use the Image element! Instead, try using the Text element and set the image URL as the background.”
Give that a try - it might just solve your problem.

3 replies

L-PINTA
Do Gooder (Customer)
Forum|alt.badge.img+3
  • Do Gooder (Customer)
  • 13 replies
  • Answer
  • July 11, 2023

I can't quite remember why, but I have a note to myself that says: "Do not use the Image element! Instead, try using the Text element and set the image URL as the background.”
Give that a try - it might just solve your problem.


Forum|alt.badge.img+5
  • Author
  • Sidekick
  • 13 replies
  • July 19, 2023

Hi @L-PINTA ,

 

Its working now.

 

Thank you

Sara


Forum|alt.badge.img+7
  • Sidekick (Employee)
  • 61 replies
  • October 23, 2024

Hi @sara19,

I have a question regarding the method you use for displaying images in the lobby. Do you use an endpoint to return the pictures, or do you store static PNG files?

I’m asking because I want to implement something similar using an endpoint, as discussed in this thread: How to dynamically display supplier/customer logos or person pictures in the lobby.

Thank you!