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Question

Lobby Element Navigation only working for Element Creator (me)

  • May 9, 2025
  • 1 reply
  • 51 views

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Our company is using IFS Cloud 24.1. 

I am building lobby elements. When I test them, they seem to work perfectly. When anyone else uses them, the navigation errors. The elements are set up to pull the User ID as a filter. The information on the element is showing correctly for each User. It is only when clicking on the element that they receive an error.

 

Datasource
Element

I am able to use the element to navigate to the page with the appropriate filters applied. Anyone who uses the same element receives this error:

IFS Web Version: 24.1.11.20250402072834.0
Date: 2025-05-09T11:22:27.062Z

---------------------------------------------------------------------------

PurchaseRequisitionLines/List (server error)
An internal server error occurred. Contact administrator.
Error details: [{"message":"Error occurred while fetching Where Condition for lobby ds c52801f8-2d12-4be0-93b9-8d0b39f2b968."}]

Server stack trace error(s):
  Error occurred while fetching Where Condition for lobby ds c52801f8-2d12-4be0-93b9-8d0b39f2b968.
  Index 1 out of bounds for length 1

Request Id: 8c07cac1-8993-42f3-958e-38a05839c7fc

Method: POST
Url: /main/ifsapplications/projection/v1/PurchaseRequisitionLinesHandling.svc/$batch
Response Code: 200 - OK

 

Does anyone have any ideas on why the elements work perfectly for me and no one else?

sdhalk
Sidekick (Employee)
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  • Sidekick (Employee)
  • May 11, 2025

Hi ​@CNewton,

This issue can occur if the data source user permissions are not properly granted. Ensure that the data source is granted to all users who require access.

Thanks,

Sarasi


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