Hi all

We are hoping someone can assist with an issue we have noticed. We recently upgraded to IFS Apps10.

One of our crystal reports is causing our print agent to fall over each time the report is printed from IFS.

The IFS print agent logs show “Invalid Print Range”, this error may suggest that the crystal report margins or a field may not agree with the printer settings.

We have also seen if the document is sent to print double sided the print agent stays active which is good, moment we force the document to print single sided, the print agent falls over.

Has anyone seen his issue before - should we be looking at the crystal report or printer, driver or printer settings?

Thanks

Ravi