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Question

Installing Third Party Software on Middle Tier Server CMIG

  • Nov 5, 2026 1:09 PM UTC
  • 1 reply
  • 30 views
Do Gooder (Customer)
  • Slieb
  • Do Gooder (Customer)

Our infrastructure team has inquired whether it is possible—or generally permitted by IFS—to install third-party software (Manage Engine Endpoint Central) on the CMIG middle-tier server.
Are there any objections to this, particularly with regard to support?
Product Version: 26.1.5
Business Impact: The software would be helpful and supportive, but we do not want to lose our support entitlements.

      1 reply

      Do Gooder (Employee)
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      • Arpita Joshi
      • Do Gooder (Employee)
      • Nov 12, 2026 8:57 AM UTC

      Hi Slieb,

      Thank you for your question. Based on the deployment setup, this is a customer-managed (environment, infrastructure is managed by your organization).

      As your question relates to installing third-party software on the CMIG middle-tier server and the potential impact on IFS support, our technical team recommended raising a request/Case with IFS Consultancy so the specific setup and requirements can be reviewed and the appropriate guidance provided before proceeding with the installation.

      This will help ensure that any technical and support considerations related to the proposed third-party software are properly assessed.

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