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Question

In IFS 7.5 SP6 -Crystal Report we are getting "Error in retrieving the report with parameters and login information from Crystal Web Services"

  • September 17, 2020
  • 3 replies
  • 511 views

VivekNR
Sidekick (Partner)
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  • Sidekick (Partner)
  • 26 replies

HI Team,

 

In IFS 7.5 SP6 -Crystal Report we are getting "Error in retrieving the report with parameters  and login information from Crystal Web Services"

 

Can you please guide us the solution to fix the above issue.

 

Thanks in advance.

 

Regards,

Vivek NR.

3 replies

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  • Superhero (Partner)
  • 408 replies
  • September 17, 2020

Hi Vivek NR.

 

There could be many problems with reports. First check db object(views, packages) access rights escpecially for IFSINFO user.

 

Best Regards

Piotr


paul harland
Superhero (Employee)
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Hi Vivek,

I agree with @knepiosko 

Try a blank report - with just hardcoded text objects, but no database objects.  That will tell you whether the problem is database object access.


Forum|alt.badge.img+15
  • 277 replies
  • June 30, 2022

Hi All, 
Recently we got the same error when we trying to view a report (quick report connected with a crystal report) and this might pop up if the user didn’t input all the required parameters to view the report.

Hope this helps.

 


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