Question

IFS10 Projections connection issues

  • 1 October 2021
  • 2 replies
  • 229 views
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Dear Community, 

 

We try to build new interfaces with Dell Boomi, but we faced some strange issues with the connection. 

We have a connection to access several projections of the IFS10  (e.g., ActivityIntegration, EmployeesHandling ) When we run the Dell Boomi process sometimes, our configuration just works without any issue: 

Sometimes, however, we receive error messages when we run the exactly same process. The error messages differ from time to time:

 

  • [403] Forbidden

 

  • [401] Unauthorized

 

When there is an error, we always receive proper error messages from the IFS server. The network connection therefore seems to be OK and stable. The behavior is the same for different IFS10 projections. We tried 3 different IFS users. When it is working, it is working with all 3 users, when it is not working, it is not working with all 3 users.

Do you have any idea or thoughts how can we resolve or trace this issue?

 

Any thoughts are really appreciated. 

 

Thank you very much in advance!

Kind regards, 

Balazs

 

 

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2 replies

Peter Sketch Boomi
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Hi @bapehu .  We’ve occasionally seen these errors with the new version of the connector and they’re generally resolved by opening and resaving the connection (i.e. [IFS 10] Test Connection in your example above).  You don’t need to update operations, but some metadata for connections created with the older version of the connector for Apps 10 seems to get cached somewhere.  To be certain, try creating a new connection document.  If you have any ongoing problems, feel free to reach out directly - peter.sketch@dell.com or DM me.

Peter

Boomi

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Hi @Peter Sketch Boomi 

Thank you very much for the explanation! This certainly explain why restarting the server solve the issue. 

Thank you very much for your contact details, if we have other issue, we will definitely contact you. 

Thank you!

Kind regards, 

Balazs 

 

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