Question

IFS_print_agent with clientsecret fails authentication

  • 14 April 2022
  • 3 replies
  • 169 views
R
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I’ve checked, and also recreated the client secret, but can’t get past this error.  Are these credentials stored somewhere other than the IAM and the print agent config?

Thanks. Bob.

[005] 14/04/2022 17:21:14: Starting REST Service...
[011] 14/04/2022 17:21:15: SEVERE ERROR during startup. Check configuration.
[011] 14/04/2022 17:21:15: Invalid client credentials
[011] 14/04/2022 17:21:15: State changed: ERROR
[011] 14/04/2022 17:21:15: State changed: STOPPED
[013] 14/04/2022 17:21:15: REST Service started on http://UKHWDEV124:8200/

3 replies

Chathuranga Samarakoon
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Userlevel 6
Badge +12

Hi @robhus,

 

Could you please try adding the print agent service user in to administrators group in windows and check.

Chathuranga Samarakoon
R
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Thanks @Chathuranga Samarakoon. I had done that, no difference.

S
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Userlevel 3
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A case sensitive issue for IAM Client user in the wizard. The print agent started working after I changed the client ID from IFS_print_agent  to ifs_print_agent (as shown in the IAM Client) 

 

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