IFS login page aurena tab doesn't work

Hi @savasciftci 

What is the browser you are using? Please check with Chrome/Edge.

Hi @Dilini Arandara 

I try all of browser (Chrome/Edge)

Hi @savasciftci ,

Does the IE client is working fine?
This could be due to a maintenance activity. 

Kind Regards,
Yohan

Hi @savasciftci,

Can you please check the url after clearing the browser cache as well?

Thanks,
Malith

Hi @Yohan Rajapaksha 

It is working but browser is not support by aurena.

Hi @savasciftci 

Seems you are checking with internet explorer which is not a supported browser for IFS Aurena. Microsoft Edge and Google Chrome are the only windows browsers supported. 

Please check the attachment

hi @Dilini Arandara 

I got error via chrome and edge browser.

Hi,

Do you mean that you get this error  in Chrome/Edge too saying it is not supported ?

Could you please check if IEE is accessible with no error? 

IFS IEE extension working clearly.

Hi @Dilini Arandara 

Problem not solved. IFS IEE is accessible. This problem only in my device. My teammates didn’t get any Error. So problem maybe about browser 

Hi @savasciftci Yes, I also assume it could be some browser issue. But I’m not sure what could be the exact reason...

BTW. Did you get the dialog to enter user name & password and after entering credentials did you get the issue or even before that? 

Did you try clearing the browser cache as suggested by @Malith Alawaththa above?

Hi @Dilini Arandara 

I didn’t get login screen. After clicking IFS aurena I got error.

I cleared browser cache. but it didn't work.