Solved

IFS Cloud - what is "Service User"

  • 13 June 2022
  • 7 replies
  • 278 views

Userlevel 5
Badge +9
  • Sidekick (Employee)
  • 50 replies

when creating a user in IFS Cloud,

for User-Type,  you can select End User / Service User

 

for End User , I know it is a normal Aurena user with username / password.

while, what is a “Serviec User”? what is used for?

 

does it a dummy user for Intergration(eg: with Dell Boomi )?

or it means an “After Service” user for matainix only?

 

Thanks,

 

 

icon

Best answer by Ravi De Silva 24 June 2022, 09:03

View original

7 replies

Userlevel 2
Badge +4

Hi,

 

Service Users are used when creating new IAM Clients ( for Client Credential Flow). 

 

 

Best regards,

Ravi

Userlevel 7
Badge +31

Hi @Shou,

Service users are used for integrations, mainly for authentication. Have a look at the documentation regarding service users, which can be found here:

https://docs.ifs.com/techdocs/22r1/030_administration/010_security/010_users/#service-users

Hope this helps!

Userlevel 5
Badge +9

@Charith Epitawatta @Ravi De Silva 

Thanks for your answer.

Just would like to know,  in practise , for intergraion with external system (SAP, MES , WMS)

which user will we use?

  1. Service User -  Client Credential Flow
  2. End User -  ROPC Flow 

why I ask is , for most of the API (eg: shop order, customer order),

by default it will return the data that a End User can see.

if we use Service User(Client Credential Flow) , it always returns a blank info 

 

Userlevel 2
Badge +4

Hi @Shou ,

 

Did you grant the companies, sites, ect to the service user. For me it is working fine with client flow.

 

 

 

 

Best regards,

Ravi

 

 

Userlevel 5
Badge +9

@Ravi De Silva 

 Thanks, after assign the company.  I also see my datas.

Userlevel 2
Badge +6

Hello, I’m having the same issue.  Did you just assign companies to the service user and then data appeared?  I’ve assigned companies but am still seeing no data.

Userlevel 6
Badge +14

Hello, I’m having the same issue.  Did you just assign companies to the service user and then data appeared?  I’ve assigned companies but am still seeing no data.

I have the same issue

Reply