We are having errors in print agent version 24.1.14
- The print job could not be printed due to an error in the rendering service
- [020] 2/23/2026 11:01:46 AM: Error Message: Initial DocumentProperties call failed. Error 6: The handle is invalid
[020] 2/23/2026 11:01:46 AM: StackTrace of Error: at PdfPrintingNet.PdfPrint.c6e27125e412036c9e584c2e46cb51f7a(Byte[] cdbbe4698d85f704fb0f22ac792e56f47, String c4f15c193045594e277ed09e85e293fa6, String cc035c63003d26e77cf79bef83c7e504f, String cceb9b617f6e8532922232e6cdc63cb66, PrinterSettings c4a5d3cfb3105d0d72441638a2332f4dc, PdfWatermark cd6cc9058a2d92015b56d02d2020b2023)
at PdfPrintingNet.PdfPrint.Print(Byte[] pdfArray, String password, String printerJobName, Boolean renderBeforePrint)
at IFSPrintAgent.RemoteJob.<perform>d__29.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at IFSPrintAgent.RemotePrintingNode.<>c__DisplayClass9_0.<<timer1_TickAsync>b__0>d.MoveNext()
Both of the errors seem to be random and there is no specific user, printer, report causing the error. Same print job is getting completed when tried multiple times. There are no any blocking AVs installed on the print agent server currently