Skip to main content
Solved

IFS Cloud - Application messages Stuck on "Released"

  • Dec 14, 2022 6:04 PM UTC
  • 4 replies
  • 641 views
Hero (Customer)
Forum|alt.badge.img+11

Hi,

After 2 weeks after our go-live, we have already to reboot MW twice, because of all application messages stuck on “Release” status.

Anybody have the same problem? We are IFS Cloud 22.2.2

 

Thank,

Gianni

Best answer by cmdriordan

@gianni.neves, I spoke with Roilis yesterday about this.  If you do not get a resolution from this post, please create a case and we will have a resource assist you.  Thanks!

View original

4 replies

cmdriordan
Sidekick (Employee)
Forum|alt.badge.img+7
  • cmdriordan
  • Sidekick (Employee)
  • Dec 14, 2022 8:01 PM UTC

Hi, Gianni,

 

In APP10, the issue was that the message queue was stopped.  I believe there is something similar in IFS Cloud version as part of the background job processing engine.  Would you please check that?

 

Thanks,

Cathy

cmdriordan
Sidekick (Employee)
Forum|alt.badge.img+7
  • cmdriordan
  • Sidekick (Employee)
  • Dec 14, 2022 8:57 PM UTC

 

Hero (Customer)
Forum|alt.badge.img+11
  • gianni.neves
  • Author
  • Hero (Customer)
  • Dec 15, 2022 2:29 PM UTC

Morning @cmdriordan,

Thanks for you reply. I am already verify all older topics before post this one. For now, the only solution a have, is restart MW server, but I cannot restart MW server once a week.

 

Gianni

cmdriordan
Sidekick (Employee)
Forum|alt.badge.img+7
  • cmdriordan
  • Sidekick (Employee)
  • Answer
  • Dec 15, 2022 2:52 PM UTC

@gianni.neves, I spoke with Roilis yesterday about this.  If you do not get a resolution from this post, please create a case and we will have a resource assist you.  Thanks!

Terms & ConditionsAccessibility statement