Hello

I have a couple of users that cannot obtain the login screen on EE.

The error code “200” is displayed and the following is a dump from the error message, I have added the screen shots preceding this for completeness.
 

Ifs.Fnd.FndSystemException: Unexpected error while calling server method AccessPlsql/Invoke

   at Ifs.Fnd.AccessProvider.FndConnection.InvokeInternal(Object requestBody, Object responseBody, String intface, String operation, FndRequestContext requestContext, FndManualDecisionCollection decisions, Boolean forcedSync, Boolean integrationGateway)
   at Ifs.Fnd.AccessProvider.FndConnection.InvokeInternal(String intface, String operation, Object requestBody, Object responseBody, FndRequestContext requestContext, Boolean forcedSync, Boolean integrationGateway)
   at Ifs.Fnd.AccessProvider.PLSQL.FndPLSQLCommandCollection.Invoke()
   at Ifs.Fnd.AccessProvider.PLSQL.FndPLSQLCommand.ExecuteNonQuery()
   at Ifs.Fnd.AccessProvider.PLSQL.FndPLSQLSelectCommand.ExecuteReader(String recordType, Int32 fetchsize)
   at Ifs.Fnd.AccessProvider.PLSQL.FndPLSQLSelectCommand.ExecuteReader()
   at Ifs.Fnd.AccessProvider.Interactive.FndLoginDialog.checkLanguage(FndLoginCredentials loginCreds)
   at Ifs.Fnd.AccessProvider.Interactive.FndLoginDialog.AuthenticateCredentials(FndLoginCredentials loginCreds) ---> Ifs.Fnd.FndSystemException: 200
   at Ifs.Fnd.AccessProvider.FndConnection.CallGetResponse(String intface, String operation, FndRequestContext requestContext, FndManualDecisionCollection decisions, Bytel] requestHeaderBytes, Bytee] requestBodyBytes, FndApfAsyncInvoke asyncInvokeHandle, Boolean integrationGateway)
   at Ifs.Fnd.AccessProvider.FndConnection.InvokeGetResponse(String intface, String operation, FndRequestContext requestContext, FndManualDecisionCollection decisions, Byteo] requestHeaderBytes, Byte ] requestBodyBytes, Boolean& abandoned, Boolean forcedSync, Boolean integrationGateway)
   at Ifs.Fnd.AccessProvider.FndConnection.InvokeInternal(Object requestBody, Object responseBody, String intface, String operation, FndRequestContext requestContext, FndManualDecisionCollection decisions, Boolean forcedSync, Boolean integrationGateway)
   --- End of inner exception stack trace ---


Has anyone experience of this?
It doesn’t matter what web browser is used initially.
We have a local instance of IFS and it is not user permission related, because each user is classed as a local administrator on their machine.

Thank you for taking the time to view this.

Kind regards
Richard.