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IFS 10 EE Remember Me question

  • Aug 25, 2021 8:39 AM UTC
  • 3 replies
  • 205 views
Do Gooder (Customer)
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Hi all, 

 

We have the IFS Apps10 EE remember me functionality working, but I have a lot of users that report that their details are being forgotten after a few days.  Could anyone share any details on what they know to cause the credentials to be lost/forgotten.  Some users do not see any issues for weeks, and others have an issue every 2/3 days. It’s not consistent and often unpredictable. 

 

Any comments / thoughts/advice on what can impact the ‘remember me’ functionality? 

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    3 replies

    Yasas Kasthuriarachchi
    Superhero (Employee)
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    Hi @MichaelOrvis  please check the following thread if you have configured as such.

    Also refer KBA;

     

      Do Gooder (Customer)
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      • MichaelOrvis
      • Author
      • Do Gooder (Customer)
      • Aug 25, 2021 12:03 PM UTC

      Hi @Yasas Kasthuriarachchi

       

      Yes, I can confirm the correct argument is in place.  I’ve doubled checked against your links. 

      Do Gooder (Customer)
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      • MichaelOrvis
      • Author
      • Do Gooder (Customer)
      • Aug 27, 2021 10:45 AM UTC

      Anyone have any ideas? To be clear, the system is working but it’s just at intermittent, and with random users the credentials are lost and they have to re-enter. It can be 2 days, or 5 days, or 2 weeks. 

       

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