I have created a crystal report for a customer order Pick list, but when I try to view the report in quick reports, I get this error
I configured the selection formula to match the IFS result key on the Customer order pick list rep view’s result key as seen in an IFS Cloud tutorial, but still no luck viewing it on this page.
Does anyone have experience with configuring crystal reports? Do I NEED to have crystal web services? because currently, I am not using it
Thanks and any response would be appreciated, Bryan
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Just to add to this, the logs in the debug window are as listed:
as you can see, once the page hits that “if({"expression":{"==":={"var":"record.QrTypeDb"},"WEB_REPORT"]}})” statement and returns false, nothing happens. I believe something is either configured wrong, or maybe IFS Cloud does not allow for Crystal reports to be viewed without Crystal web services configured.
Again, any information or insight would be greatly appreciated
Thanks, Bryan
normally its an access issue, check permission sets, if possible use the IFSPRINT to run the report in crystal, you’ll get a more meaningful error message or at least be able to disregard that..
Sounds like you haven’t configured the Crystal Web Service yet for your environment.
Do I NEED to have crystal web services? because currently, I am not using it
Yes, you need have the CWS configured in order to use Crystal Reports; either Operational or Quick Reports. You can find the documentation on how to configure the Crystal Web Service for IFS Cloud here: