Skip to main content
Solved

How to disable the email received when a report has been delivered?

  • May 13, 2021
  • 2 replies
  • 120 views

Forum|alt.badge.img+8

When a report in the Report Archive of one user is forwarded to the report archive of another user / distribution list, the recipients get the following email from the system automatically. 

 

Our users find this email to be very confusing as they do not understand the text in it. In my opinion it’s too ‘technical’. We want this turned off. I checked to see if it was an email event / custom event set up but couldn’t find such.

 

Does anyone know where I can find it and how to turn it off?

TIA!

Best answer by Charith Epitawatta

Hi @TAPSUDJAY,

Please try changing the value of below system parameter to NO.

 

Hope this helps!

This topic has been closed for replies.

2 replies

Charith Epitawatta
Ultimate Hero (Employee)
Forum|alt.badge.img+31

Hi @TAPSUDJAY,

Please try changing the value of below system parameter to NO.

 

Hope this helps!


Forum|alt.badge.img+8
  • Author
  • Sidekick (Customer)
  • May 13, 2021

Thank you @Charith Epitawatta