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How can i disable the Duplicate Lead Action

  • 15 January 2024
  • 3 replies
  • 47 views
HumbertoFloresD
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Userlevel 5
Badge +9

Hi everyone, 

i have this button in aurena “Duplicate Lead”, and i need to disable this action,  how can i do that?

Thanks For the Help.

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Best answer by Buddhika Kurera 16 January 2024, 03:19

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Buddhika Kurera
Rank
Userlevel 6
Badge +13

@HumbertoFloresD It is possible to control this function using permissions. However in that case users will not be able to add a new records as well. There is no direct way to disable the Duplication button while having the capability of adding a new record, AFAIK.

Customization is the possible workaround. Hope this helps !

--Buddhika Kurera (buku) -- linkedin.com/in/bckurera/
HumbertoFloresD
Rank
Userlevel 5
Badge +9

Please @Buddhika Kurera  can you give me more context about this i mean how can i use the permissions for restrict this option.

 

Thank you 

HumbertoFloresD
Rank
Userlevel 5
Badge +9

Hi @Buddhika Kurera  can i  Hide this button on Business lead Page? is that possible ?

 

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