Question

Getting the error trying to connect with mWO to TAS using SSO

  • 24 February 2021
  • 4 replies
  • 169 views

Userlevel 3
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I'm experiencing the problem trying to connect with mWO on Windows to TAS using SSO through the ADFS. Always get error "Environment you are trying to login to does not support openId authentication".

All the necessary settings there were applied accordingly to IFS official documentation. All the ADFS redirect URI, Touch Apps redirect URI and so on. What exactly I have to check more?

 


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4 replies

Userlevel 3
Badge +7

That error unfortunately doesn’t tell much. When I have seen it it has most often actually being the wrong URL.

 

Cheers

Tommy

Userlevel 3
Badge +9

Thanks, Tommy!

Which exactly URL we should check?

URL on ADFS side for App Server or for Touch App server? Or redirecting URL in Administrator Console for Touch Apps? 

BR

Userlevel 3
Badge +7

In the Customer Portal in TAS, validate that the URL is correct.

 

Userlevel 3
Badge +9

We have the Application Server URL there. What exactly we have to enter for this URL? ADFS URL?

Thanks!

BR