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We are getting the following error in Print Manager.
Exception while generating Plugin Output Caused by: Error while rendering the report. 11 retries were made. The last error message is Server returned a status other than OK: 500 Message: Internal Server Error

Report Title: Quick Report Template
Two different Scheduled reports runs in Background Job.
The report(s) works fine when running it manually.

Found this answer for similar issue  
Solution: ifsapp-reporting-ren pods in Kubernetes – Needs Restart

We have restarted but error remains :-(

We are running Cloud 22R1.

Hi @AndersSvensson63,

 

Try solution mentioned in KBA-KB0053192
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Perform a mtctl stop and start on the namespace.


If this doesn't work, tell us the SU version? It seems that the issue for the error mentioned in the snapshot has been fixed in SU versions 22R2 SU23, 23R1 SU16, 23R2 SU09 and 24R1 SU03.

 

Hi @AndersSvensson63,

Better if you can provide the ifsapp-reporting & ifsapp-reporting-ren pod logs. That will help us to find the root cause of the issue.

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