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Is it possible to add an image / logo to the Message box for an event e-mail?

If it is, how do you go about adding this into the message.

You can use HTML in the event body (action type E-mail) and include an image in there.

 

<img src="IMAGE_URL"/>

Make sure to set the mail sender in IFS connect to content type = text/html as well.

https://docs.ifs.com/techdocs/22r2/030_administration/030_integration/300_ifs_connect/010_configure_connect/060_transport_connectors/configure_mail_transport_connector/#mail_sender_specific_parameters

 

Below you’ll find a small example I just tested.

 

<!DOCTYPE html>
<html>
<head>
	<title></title>
</head>
<body>
	<img align="left" alt="IFS Logo" height="150" src="https://blogifs.azureedge.net/wp-content/uploads/2021/02/IFS-Logo-Social-Media-Profile-Picture.png" width="150">
	<h2>Dear valued customer,</h2>
	<p>Thank you for choosing IFS for your business needs. We are pleased to announce that we have added new features to our software to improve your experience. Please see below for a list of updates:</p>
	<ul>
		<li>Improved user interface</li>
		<li>Enhanced security measures</li>
		<li>Increased data storage capacity</li>
	</ul>
	<p>We hope these updates will enhance your usage of our software and improve your overall experience. Thank you for choosing IFS.</p>
	<p>Sincerely,<br>
	The IFS Team</p>
</body>
</html>

And this is what the email looked like

 

 

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