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Error when trying to change password from IFS login

  • 14 November 2022
  • 2 replies
  • 130 views

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Hi All,

We are experiencing an error when trying to change the password from the login page.

The error code is NET::ERR_CERT_WEAK_SIGNATURE_ALGORITHM

We checked the installed SSL certificate and it will expire in 2029.

Appreciate your valuable suggestions and opinions to solve this.

Thank you in Advance.

 

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Best answer by Charana Udugama 15 November 2022, 01:09

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Userlevel 7
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Hi @MitDenukN,

This is something I found online. You can try it out. 

“In case of an issue with the SSL certificate, it is due to an outdated hashing algorithm. So, in this case, the fix is pretty straightforward. It involves a re-issue of the SSL certificate using either an SHA-2 or SHA 256 algorithm for hashing. Most of the certification authorities and services dealing with SSL provide options for the same at the time of certificate order and purchase. The certification authorities may charge an additional amount in some situations, but some may also do it without any extra cost.

In case you don’t wish to go through the hassle of reissuing, buying a new SSL certificate altogether with an SHA- 256 or SHA-2 as per your preference is also an option that can be explored.

Right after a successful re-issue or purchase of the SSL certificate, the error will cease to exist.”

Source - How To Fix NET::ERR_CERT_WEAK_SIGNATURE_ALGORITHM Error In Chrome (ssl2buy.com)

Hope this helps.

Best Regards,
Charana

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Hi @Charana Udugama , Thank you for the response and yes the current certificate is with SHA-1 and seems its currently outdated algorithm.

Thank you so much 😊

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