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Hi,

two of our users (AP and AR) get below error when generating General ledger report.

print manager error as below:

 

XML looks like this:

 Other users can generate the report. I tried with different languages and layouts.

Does this has to do something with permissions? Appreciate your support.

 

best regards,

Imalka

We don’t have any custom fields added too.


Hi

Please download xml file from archive and validate xml(using for example Notepad++). There is a problem with generated data. In my opinion rather customization or standard bug than custom field issue.


Hi ​@Imalka ,

 

It seems this issue is happening when generating the data xml. Better to check it. Could you please compare the data xml which is generated by that 2 users from your database for this report and another environment’s(Where this report is working without an issue)  generated data xml file for the same report?
 

Regards,

Abises Weerasekera

 


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