Question

Customer registration history

  • 10 August 2021
  • 2 replies
  • 108 views
A
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Hello, is there any way to track who and when registered new customer / customer contact? Is there any way to track changes in customer address data? I can’t find it in History Log settings.

BR

Adam

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2 replies

Thushitha Chandrasiri
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Hi @adam.grzymislawski ,

you can find when the customer record was created from the “Creation Date” in the Customer » General tab.

For other data, you need to use the History Logging. And history logs are created after the history logs are enabled for those specific fields. So, if you enable the history logging for those fields now, you can track the future records/changes.

 

Thanks,

Thushitha Chandrasiri - Follow my LinkedIn profile and contact me via - https://www.linkedin.com/in/thushitha-a-chandrasiri-32a2b2134/
Wimali Athulathmudali
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Userlevel 5
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Hi @adam.grzymislawski ,

You can configure history logs on required tables as follows. (check under enterprise module)

Once you setup the history logs you will be able to view the changes under history log window

https://docs.ifs.com/techdocs/foundation1/040_administration/270_monitoring/010_history/

Thanks & Best Regards,

Wimali

Thanks & Best Regards, Wimali
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