Hi everyone,
I’m looking for some guidance on an unusual behavior we’re seeing in IFS Cloud related to a custom page for Terminal Printers.
One of our customers has a custom page that was created for managing Terminal Printers.
Despite having all of the required projections and permissions, the users are unable to see the Custom Terminal Printers page under the expected location in the navigator (under Printer Definitions).
However, the same custom page is accessible to them if they navigate via:
Solution Manager → Configuration → Page Configurations → Term Printers
So the permissions themselves appear to be working — the users can access and use the custom page — but the navigator entry does not appear for them, even though it does appear for the admin user who originally created/configured the page.
At this point, I haven’t been able to identify why the navigator entry isn’t appearing for the users despite having the same underlying projections enabled. I’ve reviewed the projections, security, and custom page configuration, and everything looks correct on paper.
Has anyone run into similar behavior where:
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A custom page is accessible through Page Configurations
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…but the corresponding navigator entry does not appear for users with the same permissions?
If so, were there specific settings in the Custom Page, Navigator Configuration, Permission Sets, or Page Configuration ownership that caused this?
Any guidance or ideas on what else to check would be greatly appreciated.
Thanks in advance!
Ethan
