Question

CRYSTAL REPORT - Information Message

  • 4 November 2021
  • 2 replies
  • 95 views

Userlevel 4
Badge +11

I am trying to attached Crystal Reports into IFS for the first time. 

 

I have created the Crystal and I am attempting to attach via Quick Reports using the ‘Type’ of Crystal Reports.

 

When I attempt to publish the Crystal, I get the following Information Message:

 

 

I click OK and the Report does not display.

 

Can any advise what could be causing the report to not display? 


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2 replies

Userlevel 6
Badge +12

Hi @lisa.gilesAB 

Have you copied the report to the Crystal Web Service Open Path folder?

Can you preview any other Crystal Reports without matter?

Please go through the instructions/steps given in below link and check if there is anything missing.

https://docs.ifs.com/techdocs/Foundation1/050_development/026_br_and_a/005_adhoc_reporting/080_dev_crep/005_cr_as_quickreport/default.htm

An example of creating a basic Crystal Quick Report is also available there.

Userlevel 6
Badge +18

Hi @lisa.gilesAB 

Has Crystal Web Services (CWS) been installed and configured to run Crystal Reports in IFS?

Please find attached document covering the same.

Good Luck!