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Question

Crystal report error

  • March 26, 2023
  • 4 replies
  • 100 views

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  • Sidekick (Customer)
  • 56 replies

Dears,

 

I have quick report from crystal report. it is working fine 

but when I changed report reference with new template (rpt) I faced this error:

There was an error retrieving the report

 

How I can solve this issue?

4 replies

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  • Author
  • Sidekick (Customer)
  • 56 replies
  • March 26, 2023

Dears, 

I need urgent help.


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  • Superhero (Partner)
  • 514 replies
  • March 27, 2023

Hi @Norahmf 

 

Which error do You have?

 

 


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  • Author
  • Sidekick (Customer)
  • 56 replies
  • March 30, 2023

Hello knepiosko

this error :

There was an error retrieving the report

I just update the template then add it again in same location 


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  • Superhero (Customer)
  • 254 replies
  • April 4, 2023

Dears,

 

I have quick report from crystal report. it is working fine 

but when I changed report reference with new template (rpt) I faced this error:

There was an error retrieving the report

 

How I can solve this issue?

Hello @Norahmf,

Getting this error would indicate that your updated version of this quick report has an error in it. What did you modify/change in this new report? The more information, the more likely we are to help you find out what is wrong with the report.

 

You can find more information in the Crystal Web Services page, and going into one of the logs after you request them. Scroll to the bottom to see the most recent jobs run.

Thanks,
Bryan