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Question

Cloud Streams Notification on already opened web pages


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Hi all,

 

Just wanted to know in Cloud if the streams notification is supposed to pop up on already opened pages (the red number). Currently the users don’t get the red number (so they don’t know they have got a notification). It appears if they do a browser refresh. They can see the notification if they manually click on it, though. 

 

TIA

3 replies

Mayura Wasantha
Superhero (Employee)
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  • Superhero (Employee)
  • 470 replies
  • August 23, 2024

Hello, ideally it should appear on an opened page. I have tested it and observed in a latest IFS Cloud development environment.


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  • Author
  • Sidekick (Customer)
  • 64 replies
  • August 27, 2024
Mayura Wasantha wrote:

Hello, ideally it should appear on an opened page. I have tested it and observed in a latest IFS Cloud development environment.

Thanks, Mayura. Do you know what might be the cause for not getting the “live” notification count?


LevOrjanM
Sidekick (Partner)
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  • Sidekick (Partner)
  • 7 replies
  • August 30, 2024

I actually have the same question. For some user this is not happening instantly.


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