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Question

Cancel PO Line workflow is not working as expected


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Hi,
I’m trying to cancel a PO line using a workflow, but the steps below are not working as expected. No errors are being displayed, but the PO line is not getting cancelled either.

I’m adding the workflow as a command on the PO page.


Many thanks for your inputs on this issue.
Best regards,
Uvini

2 replies

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  • Do Gooder (Employee)
  • October 16, 2026

Hi Uvini,

Could you provide a bit more detail on the behavior you're seeing?

If there are no error messages, are you receiving any notifications or other feedback when the workflow is executed?

To confirm whether the workflow has started executing, have you tried capturing the execution using Start Watch and reviewing (debugging) the observations? That can help identify where the workflow is stopping or whether a particular step is not being executed as expected.

Also, if possible, could you share the workflow (or a screenshot of the workflow design)? It would be helpful to understand what the workflow is doing internally and to identify any issues with the PO line cancellation logic.

Thanks,
Yohan


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  • Author
  • Do Gooder (Customer)
  • October 16, 2026

Hi ​@yohan ,

I'm receiving an information message indicating that the workflow has executed successfully. However, upon checking, I noticed that the PO line status remains unchanged even though the workflow appears to execute successfully.

I also checked the Observation section, which shows that the workflow executed successfully without displaying any error messages.

25.1.5 is the current version in the environment .I missed the screenshot of the workflow when I’m posting the issue .I've attached the workflow for your reference.

Best regards,
Uvini