We have an issue with Crystal Web services which we are looking into, but I want to create an event that would fire when a print job goes into a status of ‘Error’ - the action being to ‘Restart’ the job (As you can do manually with an RMC.
Just want to automate this re-try for the time being.
I have created an event on the ‘Printjob’ logical unit, but not sure how to make it fire and perform the restart action. Any tips??
Am trying to make this fire when the message ‘No PDF returned from Crystal Web Service’
Thanks