Skip to main content

Hi,

I’m getting below error in ‘Prepare work order’ page with searching or creating new records

Application version is 23.1.3

This environment has been upgraded from 21.2 and then only error occurred.

Configurations in this page have been unpublished already and tried all cache refresh options described in 

Any idea? 

 

IFS Web Version: 23.1.3.20230705170642.0 Date: 2023-09-21T15:20:16.095Z

---------------------------------------------------------------------------

PrepareWorkOrder/Form (server error) Failed to retrieve metadata due to internal error. Error details: N/A

Request Id: 2125bb5f-9c12-4546-ad99-4317def44491

Url: https://<server_name>:port/main/ifsapplications/projection/v1/PrepareWorkOrderHandling.svc/ActiveSeparateSet/IfsApp.PrepareWorkOrderHandling.ActiveSeparate_Default()

---------------------------------------------------------------------------
 

 

 

Page designer in this page also gives an error

 

Error stack: Bad metadata error: The group: JobSpecificDetailGroup does not exist in dictionary!

Error: Bad metadata error: The group: JobSpecificDetailGroup does not exist in dictionary!

    at S (https://<servername>:port/main/ifsapplications/web/main.4c91b256c916c18e.js:1:386925)     at A.getByType (https://<servername>:port/main/ifsapplications/web/main.4c91b256c916c18e.js:1:387499)     at A.getGroup (https://<servername>:port/main/ifsapplications/web/main.4c91b256c916c18e.js:1:389332)     at A.findField (https://<servername>:port/main/ifsapplications/web/main.4c91b256c916c18e.js:1:399385)     at A.findField (https://<servername>:port/main/ifsapplications/web/main.4c91b256c916c18e.js:1:400139)     at A.getFieldOnPage (https://<servername>:port/main/ifsapplications/web/main.4c91b256c916c18e.js:1:398497)     at https://<servername>:port/main/ifsapplications/web/main.4c91b256c916c18e.js:1:5347665     at Array.forEach (<anonymous>)     at l.setupOrderByFields (https://<servername>:port/main/ifsapplications/web/main.4c91b256c916c18e.js:1:5347606)     at l.ngOnChanges (https://<servername>:port/main/ifsapplications/web/main.4c91b256c916c18e.js:1:5347088) Bad metadata error: The group: JobSpecificDetailGroup does not exist in dictionary!

 

 

Hi! 

I've had similar issues, the way I started troubleshooting:

  • Unpublish pages
  • Check if you can open the API documentation in the API explorer case.
  • Check if there is a projection configuration of this entity published and unpublish, export and fully remove it.

Unfortunately IFS does is not really a big help when troubleshooting.

I hope this helps to finding the issue!

 

BR,

Jonathan


Reply