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Question

Aurena Access

  • June 12, 2023
  • 2 replies
  • 124 views

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  • Sidekick (Customer)
  • 21 replies

We are on Apps 10, but don’t use the Aurena Interface. I wanted to check it out but I am getting this error when trying to log in with my account. 

Error stack:
Cannot convert undefined or null to object
TypeError: Cannot convert undefined or null to object
    at Function.keys (<anonymous>)

For sure I have the correct permission set assigned. 

2 replies

Charith Epitawatta
Ultimate Hero (Employee)
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  • Ultimate Hero (Employee)
  • 1094 replies
  • June 13, 2023

Hi @craryit,

Do all users get this error or only your account? 

Please check whether FND_WEBENDUSER_MAIN permission set is granted to the user. Furthermore, you can try refreshing Aurena caches by following the instructions mentioned in this article: 

Hope this helps!


Forum|alt.badge.img+8
  • Author
  • Sidekick (Customer)
  • 21 replies
  • June 22, 2023

Hi @craryit,

Do all users get this error or only your account? 

Please check whether FND_WEBENDUSER_MAIN permission set is granted to the user. Furthermore, you can try refreshing Aurena caches by following the instructions mentioned in this article: 

Hope this helps!

Hello, 

 

Thanks for the reply. We are for sure using this permission set. I was also able to clear the cache. Although these are not working still.