Question

Aurena Access

  • 12 June 2023
  • 2 replies
  • 83 views

Userlevel 3
Badge +7

We are on Apps 10, but don’t use the Aurena Interface. I wanted to check it out but I am getting this error when trying to log in with my account. 

Error stack:
Cannot convert undefined or null to object
TypeError: Cannot convert undefined or null to object
    at Function.keys (<anonymous>)

For sure I have the correct permission set assigned. 


2 replies

Userlevel 7
Badge +31

Hi @craryit,

Do all users get this error or only your account? 

Please check whether FND_WEBENDUSER_MAIN permission set is granted to the user. Furthermore, you can try refreshing Aurena caches by following the instructions mentioned in this article: 

Hope this helps!

Userlevel 3
Badge +7

Hi @craryit,

Do all users get this error or only your account? 

Please check whether FND_WEBENDUSER_MAIN permission set is granted to the user. Furthermore, you can try refreshing Aurena caches by following the instructions mentioned in this article: 

Hope this helps!

Hello, 

 

Thanks for the reply. We are for sure using this permission set. I was also able to clear the cache. Although these are not working still. 

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