Question

Apps10 environment totally locked up?

  • 24 June 2020
  • 1 reply
  • 126 views
NickPorter
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Userlevel 6
Badge +18

Has anyone else ever had Apps10 (UPD5 in our case) completely lock up and require stop and restart of the server services using mws-svr?

In the most recent instance last week, after a successful STOP using mws-svr, the entire VM actually locked up during the START and required a ‘hard’ reboot from the VM console.  No errors were seen in the logs at all; they just have no entries from after the time of the freeze showing a happy system doing normal processing until then. 

Unfortunately after the VM rebooted we had some file corruption and missing files that required a recovery from backup.  I can’t tell for sure if the files were damaged or missing before the stop/start or if that happened from the forced VM reboot.

So:

  1. Are we the only ones seeing anything like this? 
  1. Has anyone else experienced issues with IFS Applications Server just stopping, or with files becoming corrupted or missing during normal operation?

Thanks,

Nick

1 reply

GPIE
Rank
Userlevel 5
Badge +11

Our IFS 10 UPD 4 Test environment freezes regularly and our Live environment freezes occasionally, requiring an IFS Middleware restart. IFS have never gotten to the bottom of the issue so Test is restarted automatically every day and Live every week. 

Far from ideal but we will come back to it at some point and try to deal with it.

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