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Application Messages Errors - Scheduling System Data USERS

  • July 8, 2022
  • 4 replies
  • 109 views

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Hi everyone,

 

I have errors every 10 minutes when a task Scheduling System Data USERS runs. (Image Applications Message Errors)

What exactly does this do?

Does this really need to run, considering it always gives error? (Image Error 1)

The error is due to a URL that doesn’t exist. If the task is needed what should be the URL?

 

If I disable it, we get another error. (Image Error 2)

 

Thanks in advance for your help!

Carlos Mendes

 

Applications Message Errors
Error 1
Error 2

 

Best answer by NickPorter

You just need to disable the Scheduled System Task for the PSO job, which will be something like “PSO Integration [USERS]”.  If it doesn’t run then it doesn’t matter what the routing rules etc are configured like (or not configured) 

Nick

4 replies

NickPorter
Superhero (Customer)
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  • Superhero (Customer)
  • 374 replies
  • July 8, 2022

Unless you use the PSO function of the system, this is not needed and can remain disabled. 

In recent IFS versions this seems to be enabled by default even when you don’t use it and haven’t configured it, which is the error you are seeing with the URL.

Nick


Forum|alt.badge.img+9
  • Author
  • Hero (Customer)
  • 31 replies
  • July 8, 2022

Unless you use the PSO function of the system, this is not needed and can remain disabled. 

In recent IFS versions this seems to be enabled by default even when you don’t use it and haven’t configured it, which is the error you are seeing with the URL.

Nick


@NickPorter , thanks for the feedback.

 

And how do I avoid error #2?
What more do I need to disable, besides the Routing Rule?

 

 


NickPorter
Superhero (Customer)
Forum|alt.badge.img+18
  • Superhero (Customer)
  • 374 replies
  • Answer
  • July 8, 2022

You just need to disable the Scheduled System Task for the PSO job, which will be something like “PSO Integration [USERS]”.  If it doesn’t run then it doesn’t matter what the routing rules etc are configured like (or not configured) 

Nick


Forum|alt.badge.img+9
  • Author
  • Hero (Customer)
  • 31 replies
  • July 8, 2022

You just need to disable the Scheduled System Task for the PSO job, which will be something like “PSO Integration [USERS]”.  If it doesn’t run then it doesn’t matter what the routing rules etc are configured like (or not configured) 

Nick


For some reason I wasn’t finding anything in the tasks with %PSO%, but now I have found it and disabled it.
Hopefully after the weekend , we can already see some results, with very few errors!

Thanks very much for you help!