Hi,
I have an IFS APP10 UPD14 clustered middle-tier environment with one master node and two secondary nodes. The MainServers on the secondary nodes are restarting approximately twice per day.
In the Event Viewer, the following error is observed:
Application Error – Event ID 1000
Faulting application path: C:\IFS\Appsrv01\mw_home\java\bin\java.exe
Faulting modules: C:\Windows\system32\mswsock.dll or C:\Windows\system32\WS2_32.dll
(Screenshot attached to the ticket.)
It appears that the mswsock.dll module is crashing on each secondary node, causing MainServer2 and MainServer3 to restart automatically. This issue seems to be related to the network layer.
Errors observed:
MainServer2.log:
OS 10054 – An existing connection was forcibly closed by the remote host.
MainServer3.log:
java.rmi.ConnectionException – No available router to the destination. Destination <MainServer2 IP>:48102 unreachable.
apr_socket_connect call failed with error = 730061.
I have checked with the infrastructure team, and no network issues were reported at the time of the incidents.
Could you please confirm if there is any known issue or fix from IFS related to this?